Last updated: March 2026
Privacy Policy
Your privacy is important to us. This policy describes how Stere Technologies collects, uses, and protects your personal information.
1. Introduction
Stere Technologies Ltd. ("Stere", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, APIs, and related services (collectively, the "Services").
2. Information We Collect
We collect information you provide directly: account details (name, email, company), payment information, and API usage data. We automatically collect technical data including IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.
3. How We Use Your Information
We use collected information to: provide and maintain our Services; process transactions and send related information; respond to inquiries and provide customer support; send administrative updates and marketing communications (with your consent); monitor and analyze usage patterns to improve our Services; detect, prevent, and address technical issues and security threats.
4. Data Sharing
We do not sell your personal information. We may share data with: service providers who assist in operating our platform; business partners with your consent; regulatory authorities when required by law; affiliated companies within the Stere group. All third-party processors are contractually bound to protect your data.
5. Data Security
We implement industry-leading security measures including AES-256 encryption at rest and in transit, SOC II Type 2 certified infrastructure, ISO 27001:2022 compliant information security management, zero-trust network architecture, and continuous monitoring and threat detection. Despite these measures, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal data for as long as necessary to provide our Services and comply with legal obligations. Account data is retained for the duration of your account plus 90 days. Transaction records are retained for 7 years per financial regulations. You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; restrict or object to processing; data portability; withdraw consent. For GDPR (EU/EEA) and CCPA (California) requests, contact privacy@stere.io. We will respond within 30 days.
8. Cookies
We use essential cookies for authentication and security, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect service functionality.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use of our Services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries, contact us at privacy@stere.io or write to: Stere Technologies Ltd., Data Protection Officer, London, United Kingdom.
This privacy policy is provided for informational purposes. For specific legal advice regarding your data rights, please consult qualified legal counsel.